Privacy policy

 

Privacy Policy

Effective Date: 1st January 2025

This Privacy Policy describes how Perra Suerte (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website hosted on Shopify (the “Site”).

1. What Information We Collect

When you visit our Site, we collect the following types of personal information:

Information You Provide:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify)

Information Automatically Collected:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring URLs

  • Pages visited and time spent on our site

We may also collect data via cookies and similar technologies (see "Cookies" section below).

2. How We Use Your Information

We use your personal information to:

  • Fulfill your orders and process payments

  • Provide customer service

  • Send order confirmations and shipping updates

  • Communicate marketing offers and promotions (with your consent)

  • Improve our website and services

  • Comply with legal obligations

3. Consent

By submitting your personal information to complete a purchase, you consent to our collection and use of your data for that specific purpose.

For marketing communications, we will ask for your explicit opt-in consent. You may withdraw your consent at any time by contacting us at:
📧 info@perrasuerte.mx

4. Disclosure of Your Information

We may disclose your information:

  • To service providers and business partners as needed to operate our business

  • If required by law or to respond to legal requests

  • To protect our rights, customers, and business interests

  • In connection with a merger or sale of assets

5. Third-Party Services

We use Shopify as our e-commerce platform. Your data is stored through Shopify’s secure systems and is subject to their privacy practices.

Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

Payment processors and marketing platforms may also collect personal data. We encourage you to read their policies for full transparency.

Please note that your information may be transferred to jurisdictions with different privacy laws, such as the United States, where our service providers are located.

6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and understand usage patterns. Examples include:

  • _session_id – Tracks session data

  • _shopify_visit – Tracks number of visits

  • cart – Stores items in your cart

  • storefront_digest – Authenticates user sessions

You may adjust your browser settings to limit or block cookies if you wish.

7. Your Rights (California Residents)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect and how we use it

  • The right to request access to your personal information

  • The right to request deletion of your personal information

  • The right to opt out of the sale or sharing of personal information (we do not sell your personal data)

  • The right to non-discrimination for exercising your rights

To exercise these rights, contact us at:
📧 info@perrasuerte.mx
Or write to: Perra Suerte, Vidrio 2255, Suite 1, 44150 Zapopan, Jalisco, Mexico

8. Security

We take reasonable precautions and follow industry best practices to protect your personal data. When you provide your credit card information, it is encrypted using SSL and stored with AES-256 encryption.

Although no method of transmission over the Internet is 100% secure, we comply with PCI-DSS standards and use additional safeguards.

9. Age Restrictions

By using this Site, you confirm that you are at least 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will take effect immediately upon posting. If significant changes are made, we will notify you via the Site or email.

Contact Us

If you have any questions or concerns about this policy, or wish to exercise your rights, please contact our Privacy Compliance Officer:

📧 info@perrasuerte.mx
📬 Perra Suerte, Vidrio 2255, Suite 1, 44150 Zapopan, Jalisco, Mexico